Recording and Live Event Services

Event Audio File Distribution

All events recorded by School of Music Recording Services are recorded digitally and distributed electronically via digital download. Approximately thirty (30) days after the completion of an event, the finished files are upload to the university cloud service (SharePoint) for download. The performer(s) is notified via email and cloud notification that their files are ready for download. Files will remain in the cloud service for either three (3) years OR until the student or faculty member’s University email becomes invalid due to graduation or separation from the University.

Faculty and students MUST download their files from the cloud service in order to ensure they are secured.

Audio Recording Archives

Beginning Fall 2022, the Harold Schiffman Music Library (HSML) began archiving School of Music recordings digitally.

Prior to Fall 2022, all material that is available in the HSML is available via compact disc for approximately a ten (10) year period. Material older than 10 years is archived in the Martha Blakeney Hodges Special Collections and University Archives (SCUA) of the University Libraries (UL). Please see the HSML or SCUA staff in order to access these recordings. These recordings are individually processed and cataloged, and are searchable on the UL’s online catalog located at https://library.uncg.edu.

Prior to 2017, only a portion of performances were archived in the HSML and Jackson Archive – they are as follows:                  

Archived Events in the HMSL or Jackson Archive Prior to Fall 2017:

• ALL Faculty, Guest Artist, Alumni, Graduate (required and non-required) and Undergraduate 451-level recitals – required for the BM in Music Performance
• ALL Large Ensembles, Faculty chamber ensembles, Jazz Ensembles, and Operas
• ALL Chamber Music recitals (duo recitals do NOT count as chamber music recitals)
• ALL Area Recitals and special event recordings
• ALL hosted/recorded symposia/conferences

Record events NOT Archived prior to Fall 2017:

• Fourth Year recitals, BME/BA (both required and non-required)
• Third Year recitals, BM/BME/BA (both required and non-required)
• First Year & Second Year Undergraduate non-required recitals

School of Music Recording Services has NO access to archived material in the HSML. Please contact a staff member in the HMSL or SCUA for access to School of Music Recordings once download deadlines have past or you are seeking recordings that in hard-format (CD/Cassettes). School of Music Recording Services does not transfer archived hard-format materials (CD/Cassettes/open-reels/LPs) to digital formats due to the lack of equipment necessary for such transfers.

Category	Fee
Large Ensemble, Faculty-Led Chamber Ensembles, Faculty/Guest Artist/Alumni Recitals, Required Student Chamber Ensemble	No fee
Student Recitals All student recital events, required and non-required, presented in a School of Music performance space will be assessed a non-refundable recital fee.*	$60.00
Lectures/Lecture Recitals All lectures and lecture recitals presented in a School of Music performance space will be assessed a non-refundable recital fee if recording and stage crew services are requested.	$60.00
Faculty Grant Recording Project	Contact School of Music Recording Technician
Student Recording (SOM Recording Technician or Student Staff)	No fee, limited availability**

Recitals and Concerts that are scheduled via standard School of Music recital and concert booking procedures will AUTOMATICALLY be added to the Recording Services calendar for coverage.  This includes events that occur in Tew Recital Hall, Organ Hall and the University Auditorium.

Exceptions

• Off-Campus student recitals cannot be recorded by the School of Music.
• Recitals and presentations in Rooms 110, 111, and 217 (Collins Lecture Hall) are not able to be recorded by School of Music Recording Services.
• Large Ensemble events will be recorded provided they are listed on the School of Music Event Calendar and are not in conflict with other ensembles on campus.
• Off-campus events that are not recorded by the School of Music, but are still required to be archived, should be recorded and submitted to the Harold Schiffman Music Library for cataloging.

Open Rehearsals/Unofficial Recitals

At times students/student organizations may book open rehearsals or unofficial recitals in lieu of non-required recitals. This is highly discouraged due to conflicts with our standard schedule. When these events do occur, School of Music services (programs, stage crew, recording, etc.) will not be available.

Lecture Recitals

Lecture recitals as part of part of a graduate degree or an undergraduate honors project may be booked as follows:

• Graduate and Undergraduate honors students may book lecture recitals as part of their capstone degree requirements in either of the School of Music performance halls, Collins Lecture Hall (217), Room 110, Room 111, or a classroom of their choice.
• Presentation times for these bookings may vary and are booked in conjunction with the students faculty committee.
• All student lecture/lecture recitals occurring in Tew Recital Hall and Organ Hall after 5:00 pm Monday through Friday and after 11:30 am on Saturday and Sunday should be booked during a standard recital booking time slot.
• Lecture or Lecture Recital presentations in performance spaces during standard recital booking times will be assessed a non-refundable recital booking fee of $60 when using backstage staffing and recording services.

All School of Music events taking place within the building performance spaces during standard recital booking times will be covered by 2-3 tech crew members. They will be responsible for recording and stage crew responsibilities.

Streaming is only available from Tew Recital Hall and UNCG Auditorium; it is not available in the Organ Hall. Recital streaming may be requested through the Bookings and Reservation Form. For student recitals, a streaming fee ($25.00) is optional and paid in addition to the Recital Fee, paid one month prior to the recital date.

Technical issues with our streaming provider (YouTube) may arise and are beyond the School of Music’s control. Every effort will be made to ensure the quality and availability of recital and concert livestreams.

Recital Category	Is a streaming fee required?
Faculty/Guest Artist/Alumni	No additional cost
Undergraduate and Graduate Solo Recital	Yes, $25.00 streaming fee required
Student Chamber Ensemble (not registered for credit)	Yes, $25.00 streaming fee required
Small Ensemble, Large Ensemble, Studio Recital, Student Chamber Ensemble (registered for credit)	No additional cost
Livestreams may not be scheduled in conflict with an event in UNCG Auditorium.

The UNCG School of Music has excellent resources for music production, recording, and live performance. These resources are available to students, faculty and guest artists.  

Electronic Music Studios (EMS, Rooms 129, 131) 

• Students and Faculty in the School of Music can sign out the EMS through the Skedda system.  
• PopTech and Music Composition students, plus students enrolled in certain courses (like Audio Recording) may be issued cardswipe access to the EMS through a process of training by EMS staff and approval of the EMS Director. Cardswipe access is granted typically per semester. 
• Other students and faculty will use this form to request assistance in gaining access to the facility, and in use of the gear: (EMS Access Request). This form must be completed at least 48 hours in advance (and before 1 pm Fridays for Sunday and Monday bookings) of the requested session. EMS staff will reply within 24 hours to the request, confirming the appointment, or requesting a reschedule.
• Frequent, trusted student and faculty users may request cardswipe access as well, subject to complete training and approval of the EMS Director. 
• Sessions booked in the EMS are normally expected to be 2 hours during peak periods. Longer sessions may be booked on evenings or weekends, but the EMS staff reserves the right to shorten long sessions if the studios are in demand by others.
• Users who don’t show up for scheduled time, who use the studios without signing them out, damage gear or mistreat it, and who don’t put things away properly will lose their privileges to use the facilities.  

Recording Room (115A) 

• As part of the Library, the Recording Room may be checked out by students and faculty from across campus via the Skedda reservation system.
  • 115A is accessed via hard key, which can be checked out from the CVPA Dean’s Office during business hours and the Schiffman Music Library. Only users with a Skedda reservation will be issued a key.
• Gear accessible in the room includes: an interface and headphone amp, guitar amp, bass amp, drum set, and piano. Users without access to the EMS are to provide their own microphones and cables. 
• The Recording Room 115A maybe used as a tracking room in conjunction with Room 129 as Control Room. In this application, both rooms must be reserved, following practices outlined above.
• Sessions booked in 115A are normally expected to be 2 hours during peak periods. Longer sessions may be booked on evenings or weekends, but the EMS staff reserves the right to shorten long sessions if the studios are in demand by others.
• Users who don’t show up for scheduled time, who use the studios without signing them out, damage gear or mistreat it, and who don’t put things away properly will lose their privileges to use the facilities.  

Room 154

• Room 154 has been outfitted with a small sound system, drum set, guitar amp, and bass amp.
• The sound system mixer is in a locked cabinet; mics and cables will be kept in the cabinet. A key for the cabinet may be checked out from the College of Visual and Performing Arts Dean’s Office (Music 220) along with the room key.
• A keyboard and mic stands are kept in the adjoining closet.
• All gear is to remain in Room 154 and must not removed.
• All gear must be returned to the proper storage location at the end of a rehearsal. Speakers are to be turned OFF (turn them off first before anything else is disconnected or turned off).

Gear 

• Users of the EMS have access to a wide range of recording, production, and live sound gear for use in the studios. Generally gear is available as needed, but if a user wants to be assured that specific gear (such as a specific microphone or mixer, etc.) will be available for their session, they will use this form, to be completed at least 48 hours in advance and before 1 pm on Fridays for Sunday and Monday requests (Gear Request Form). Confirmation/requests for alternative gear will be sent by the staff within 24 hours.
• Gear may also be checked out by cardswipe users of the EMS for use in the School of Music building (only) using the same form and procedure.
• EMS gear is generally not expected to leave the building. PopTech/Composition students and other users may request gear for out-of-building use only for approved, School of Music-related classes, events, and activities. Such requests may be placed again through this form (Gear Request Form). Approval will be requested from the EMS Director. Allow lead time of one week for such requests.
• Certain high-end gear may be requested and approved at the discretion of the EMS staff. If this is approved, the EMS staff will help the user access and return the gear.
• Users who don’t show up for scheduled time, who use the studios without signing them out, damage gear or mistreat it, and who don’t put things away properly will lose their privileges to use the facilities.  

Events (Live Sound, Reinforcement, Live Electronics, Video Projection, Video Recording) and Recording Sessions 

• Music Students, Faculty, and Guest Artists may request technology support for their live events and recording sessions. Typical venues include Tew Recital Hall, the Organ Hall, and spaces within the building.
• For events in Tew Recital Hall requiring simple audio playback, one or two microphones, speaking microphone (without monitors, mixing or other audio/visual needs), the stage crew can provide support. Please contact House Manger/Director of Recording Services for this.
• If approved, the EMS will provide staff, gear, and expertise to ensure the success of your event.
• It is critical that Students, Faculty, and Faculty sponsors arrange sufficient set up and tear down time in the space where the event will take place (e.g. in Tew or Organ Hall). Please reserve this time via appropriate procedures for space reservations.
• In many cases, a dress/technical rehearsal is advantageous for such events. Provide information about such rehearsals on the form, so the staff may assist you at that time as well.
• Requests for technology support for Events and Recording sessions must be submitted at least 2 weeks in advance, so staff can check and arrange schedules. Requests will come from students, faculty, or faculty sponsors for guest artists via this form: (Events Form).  

Non-UNCG Use 

• Students who have graduated or otherwise left UNCG, and others not affiliated with UNCG do not have access to the facilities or gear. 

Facilities Use in Summer and Between Semesters 

• No staff is available during periods when UNCG is not in session (summers, between semesters, University holidays, etc.). Therefore, the facilities, services, and equipment are generally not available during these times.
• Students who have consistently demonstrated high levels of responsibility, and who have legitimate need to use the facilities for their academic projects, may upon approval of the EMS Director be granted cardswipe access during these times. There will not be support from EMS Staff, however. 

When Gear Breaks 

• It happens that a piece of music technology breaks, or stops working during use. In these cases, it is imperative that the user notify the appropriate EMS Staff, and/or the Director of the EMS. This is important, because we want to get things working again, and also because we don’t want to give broken gear to the next user. Failure to report broken gear may result in a loss of privileges.
• Because the priority is to ensure notification of equipment failure, if a user breaks a piece of gear (drops it, blows out the speaker, etc.), they will not be charged to repair or replace it. However, users who repeatedly break or misuse gear may lose their EMS privileges. 

School of Music Recording Services is capable of up to 24-track, high definition recording using digital mixing boards, high quality audio interfaces, world-class microphones from Neumann/AKG/Earthworks/Schoeps, and industry standard software from Avid, Steinberg, Merging Technologies and Vienna Symphonic Library. The final product produced is one that is usable by students for prescreenings, portfolios, and competitions or by faculty for commercial release recording projects, collaborative sharing, and conference submissions. Limited video recording and editing services are available.

• Large ensemble/Faculty Ensemble projects require approval from the Director of the School of Music for the use of Recording Services equipment and the staff engineer.
• Faculty solo CD recording projects require approval from the Director of the School of Music for use of Recording Services equipment and the staff engineer. Please contact Recording Services for additional information.
• Students are not permitted to use University equipment for commercial recording purposes

Recording Services does not open its control room or booth facilities or loan equipment to outside engineers – regardless of end user usage.

Students may record themselves in School of Music performance spaces using personal recording equipment or borrowed equipment from the Electronic Music Studio or Harold Schiffman Music Library. Please see the corresponding sections of this Operations guide for more information regarding equipment checkout from these locations.

Faculty may utilize the performance spaces for recording of personal commercial projects with outside recording engineers. Please note that the School of Music does not allow outside engineers to borrow equipment or use recording control rooms/recording booths.

Please schedule these events at the School of Music Reservations website or using the online form(s).

Please be aware of the time constraints on our halls. It is incumbent on all who use our halls to end your event/rehearsal ten (10) minutes prior to its scheduled ending to and vacate the space to allow the next booking to begin on time. Thank you for your cooperation.

Recording Services provides simple sound reinforcement and A/V solutions for performance and speaking engagements. The following items are available:

• Standard public address system (PA) with 8 mic/line inputs
• Two Monitor Outputs
• Three Wireless Microphones (Shure SM-58 type & Shure lavalier/bodypack)
• Standard Lectern
• Projector Stand
• 11’x7’ Rear Projection Screen (16:9 format) (Qty 1 – by permission only)
• 6’x3.5’ Front-Projection Screen (16:9 format) (Qty 2)
• Optoma HD Video Projector (6000 lumens) (Qty 2)
• Rolling A/V Cart
• Various live event mics/stands
• JBL house monitors/stands

Recording Services is happy to assist performers with simple amplification and playback needs. This is limited to the following:

• Audio (any combination below)
  • 1-2 mics
  • up to one floor monitor
  • a single playback device – mono/stereo (CD/laptop/personal music player)
  • lectern

• Video
  • Screen (6’x3.5’)
  • Projector
  • Projector stand/rolling cart – as needed
  • Audio (stereo) – if needed

For combinations of audio and video needing, or extensive technology needs for an event, assistance should be requested from the Electronic Music Studio (EMS).

The Organ Hall is not equipped with A/V technology gear. Please contact the Electronic Music Studio for assistance. 

With the exception of the event types listed below, all School of Music events are presented free of charge and do not require a ticket. This includes events in Tew Recital Hall, Organ Hall, UNCG Auditorium, and off-campus.

Ticketed events include, but are not limited to:

• Collage
• Opera Theatre performances
• Miles Davies Jazz Studies Program events (excluding student recitals)
• University Concert & Lecture Series (UCLS)
• Events hosted by the School of Music (Greensboro Symphony, Eastern Music Festival, Music for Great Space, etc.)

Additional information about an event that requires a ticket may be found on the School of Music Event Calendar. Please note that non-UNCG events use other outlets for ticket sales.

Ensemble directors and event sponsors using eTix for ticketed events should work with the College of Visual and Performing Arts (CVPA) Box Office Manager to ensure their events are properly ticketed and that the box office is staffed the night(s) of their event. 

Ushering for ticketed events in Tew Recital Hall is provided by the School of Music Stage & Technical Crew. For events in UNCG Auditorium, ushering services are provided by its Front of House Staff. If the need for additional ushering staff is required for special events, a call will be put out by the Director of the School of Music for volunteers. Such events could include sold out UCLS events or the School of Music Collage concert.