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On March 16 UNCG officially offered Zoom to faculty and staff for use in various applications throughout the University community. Since that time there have been some security concerns with securing Zoom meetings and best practices associated with using the tool. UNCG ITS has compiled knowledge base articles that address Zoom security issues and “Zoom […]

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From UNCG ITS: As of March 16, Zoom is available alongside UNCG’s other videoconferencing options, Webex and Google Meet. All UNCG faculty, staff, and students are eligible for accounts. UNCG Information Technology Services (ITS) added this service to meet the rising demand for videoconferencing solutions in light of COVID-19-related remote-instruction mandates. View more information about […]

Canvas Studio is a communication tool that allows instructors and students to actively collaborate through video and audio media. Canvas Studio is enabled in your course by default. The following information was adapted for UNCG from Instructure Canvas Guides.  The Canvas Studio user interface provides an interactive video tool that allows students and instructors to […]

ITS has rolled out several upgrades to Webex services for all users at UNCG. From ITS:  We are excited to announce some upcoming enhancements to the UNCG Webex experience! As of September 12 , many new features will be available to faculty, staff, and students, including toll call-in for all sessions, unlimited recording storage in […]

ITS has scheduled several Intro to Webex workshops for the Fall 2018 semester. There will be two sessions online (via Webex) and one in-person. To register for a workshop visit this ITS page. From ITS: This workshop will prepare users to use Webex for meetings both within and independently from academic courses at UNCG. Topics covered will be account activation, […]

MacOS users of WebEx may begin to see a warning message when opening a WebEx session. Cause: Mac OS 10.13.4 is now starting to warn users about applications that use 32-bit architecture, instead of the preferred 64-bit. Resolution: This is simply a warning message, and by clicking “OK” users can continue using Webex normally. There […]

CVPA Faculty and Staff, For those of you who use Arc, in the latest release, Instructure has enabled webcam capture for creating local video for use in the Arc Video Library. Read more about this new feature in the Arc Release Notes here. Please note that webcam capture is limited to the Chrome and Firefox browsers […]

ITS has announced that Cisco’s WebEx is now available to faculty at UNCG. From the ITS announcement: WebEx Training Center is UNCG’s new Synchronous Learning Management System (SLMS), and will replace the current SLMS (Blackboard Collaborate). Access to Blackboard Collaborate will end on 7/1/2016. Users who have recorded sessions in Blackboard Collaborate should convert and download […]