Technology Support

The College of Visual and Performing Arts (CVPA) provides instructional technology services through individual consultation, online course development assistance, and additional projects as needed. These services are provided to all faculty and staff in the CVPA (Art, Dance, Music, Theatre).

In conjunction with other on-campus offerings, the CVPA is committed to providing faculty with support regarding instructional design, general instructional technology consultation, assistance with technology trends specific to their area in the arts and arts education, and training for tools in their discipline that may be applicable to their instructional or research needs.

If you require immediate assistance, please submit an Instructional Support Request form via 6tech.uncg.edu.

UNCG Information Technology Services (ITS) maintains classroom technology support. For assistance with technology equipment in the classroom press the help button located on the black box of every installed teaching station to speak with a member of ITS. Provide them with as detailed a description as possible and they will be able to assist you further to resolve your problem.

For all non-academic technical support, a ticket must be created at 6tech.uncg.edu or by calling 336.256.8324 (M-F, 8:00 am–7:00 pm). Creating a ticket allows the College of Visual and Performing Arts IT Support to address requests in a timely manner and track progress as they are completed. Creating a ticket is the best way to ensure your issue will be addressed as efficiently and quickly as possible.

Use the form linked below to submit website change requests to the webmaster. Requests may take 1 to 2 weeks to complete.

Tips

• Please submit content that has been proofread and is in its final draft. Your content will appear online exactly as submitted. Correction of typos/errors that were included in the provided content are time consuming and may not occur immediately.
• Include high resolution images whenever possible and a detailed description of changes being requested. An image is generally considered high resolution if it has 300 ppi or more, with typical dimensions ranging from 2,000 x 2,000 pixels for smaller images to 5,000 x 5,000 pixels (or more) for larger ones.
• If you require specific formatting, please create a document with an example and attach that to your submission. Otherwise, formatting is at the discretion of the webmaster.
• Requests submitted after 5:00 pm will not be received until the following business day. Requests received after 5:00 pm Thursday may not be posted until the following week. In rare time-sensitive cases, some updates may be expedited.