School of Music sunset

Deletion of Zoom Cloud Recordings| Friday, December 11


Due to an unanticipated number of Zoom meetings, UNCG is close to exceeding our allotted Zoom cloud storage. Consequently, Information Technology Services (ITS) will delete all Zoom cloud recordings that were created prior to September 1, 2020. The deletion will occur on Friday, December 11, 2020, and will ensure that Zoom cloud storage remains available for all UNCG users. Users that need to keep any cloud recordings that were made prior to September 1, 2020, should take the required steps to download these recordings prior to their deletion on December 11, 2020.

For more information visit the ITS News item on this subject.


Best Practices for Online Assessments

UNCG LogoUNCG ITS has posted a knowledge base article that outlines best practices for online assessments. As you transition to online assessment for the Fall 2020 semester end, this information may be useful during your preparation.

The article outlines the following areas:

Read: Best Practices for Online Assessment

Sharing Existing Content in Canvas Studio

Canvas LogoCanvas Studio is a communication tool that allows instructors and students to actively collaborate through video and audio media. While Canvas Studio content can be shared with students and also used by students to submit assignments within Canvas, media created or uploaded to Canvas Studio can also be shared publicly among UNCG users and even those outside of UNCG.

Sharing Canvas Studio Content

  • Begin by accessing the Canvas Studio library by selecting the Canvas Studio icon in the global navigation menu (left column of any page). When selecting this icon, the user is taken to the Canvas Studio Library where all of their uploaded and created content will appear.
  • Hover the mouse over the video that is to be shared.
  • Click the three vertical dots that appear in the bottom corner of the video thumbnail and select “Share Media” (continue below for the two sharing options)


  • In the following dialogue box the default option selected is “Links
  • Clicking “Create a Public Link” will generate a link that is sharable publicly as well as embed code for embedding the content should that be the chosen way to share.
  • The video will be viewable by anyone who has the link, but note, analytics and commenting are not available when sharing using this link with public viewers


  • The second option that appears in the dialogue box after selecting “Share Media,” is an option to share with “People” in the existing organization (UNCG)
  • Add email address of current UNCG users and then select whether they “Can View” or “Can Edit” as desired.
  • Those users that have been assigned as having access can find the shared video by visiting their Canvas Studio library and then selecting “Shared Videos”


It is also possible to share collections you have created in Canvas Studio. Instructure provides a guide on sharing collections.


Adobe Flash EOL

Adobe Flash logoAdobe will cease to support or release any further update to their Flash media player beginning December 31, 2020. If you have Adobe Flash installed on your UNCG-provided workstation, ITS and Adobe are suggesting that Flash should be uninstalled.

For instructions describing how to uninstall Flash please refer to the manual uninstall instructions for MacOS and Windows.

More From UNCG ITS.


Production Suite Reservation Form

UNCG Logoreservation form for the Production Suite located at 1100 West Market Street is now available.

The Production Studio includes three state-of-the-art production suites. Learn more on their website.

  • A one-button video recording studio in which faculty plug in a USB flash drive, press record, talk to the camera, and then walk away with a video file
  • A podcasting studio to create audio files and full-length podcasts
  • A lightboard studio that provides a videographer and post-production capabilities

Data Visualization and Algorithms Workshops

UNCG LogoThere is still time for faculty and graduate students to sign up for two Research & Application webinars with University Libraries:

  • November 9th at 11am
    “Free Data Visualization Tools for Your Research Toolbelt”
    by Jo Klein, GIS & Data Visualization Librarian
  • November 10th at 11am
    “What we talk about when we talk about algorithms”
    by Jenny Dale, Information Literacy Coordinator


These are 30 minutes and recorded and captioned for YouTube. Please sign up to receive a link to the recording if you’re interested.


GoLinks – UNCG’s Official Link Shortening Service

GoLinks logoGoLinks is the official URL shortener at UNCG. URL shorteners allow a user to create smaller, customizable links that are easier to read and can provide a link that is descriptive in nature to display the intended target.

Shortening a Link

Shorten this link

To This

Note how the shortened link was customized to provide a description of the intended target within the text of the link. This is helpful when sharing the link since it is both easy to remember and provides insight to the user of what to expect when clicking the link. This is also advantageous when using links in marketing and general communication.

Adjust Link Targets

In addition, GoLinks allow users to adjust the intended target of the custom link. This can be helpful when using links in print materials that may need to be re-directed. The same link can continue to be used but the target can be adjusted to re-direct to different URLs as needed.

UNCG GoLinks Features

  • Shorten a really long link!
  • Make a link that’s easier to remember.
  • All UNCG employees have the ability to create GoLinks.
  • Change the target of the cutsom-created GoLinks.
  • Real-time statistics for links (hit counts, visitor information).
  • Shared ownership of links, allowing for delegation of management.
  • “Modifiers” make it easy to track referral traffic (twitter, one website vs another, Facebook, email etc).
  • QR Codes are automatically created for every GoLink.
  • Ownership can be transferred easily from one UNCG account to another.

If you would like more information about GoLinks or have questions about creating a GoLink, please contact the CVPA ITC.


Adding eReserves to a Canvas Course

Adding eReserves to your Canvas course is a relatively simple process but does require some use of the raw html editor </> in Canvas.

When requesting eReserves from the Library, your library liaison will store the eReserve files in the Box cloud service and then provide a code snippet for embedding in Canvas.

Adding the code snippet to a page in Canvas allows students to see the eReserves in a Box widget where they can login and access the files. This code can be placed anywhere within Canvas where the rich content editor can be used, however, placing the embedded content within a Canvas page and positioned for easy access within a course Module is the best way to provide access to your eReserve material.

Further Examples of Placement

UNCG ITS has outlined steps for inserting the code into Canvas in this knowledge base article. If you have any further questions, please contact the CVPA ITC. 


Instructional Technology

The College of Visual and Performing Arts (CVPA) provides instructional technology services through individual consultation, online course development assistance, and additional projects as needed. These services are provided to all faculty and staff in the CVPA (Art, Dance, Music, Theatre).

In conjunction with other on-campus offerings, the CVPA is committed to providing faculty with support regarding instructional design, general instructional technology consultation, assistance with technology trends specific to their area in the arts and arts education, and training for tools in their discipline that may be applicable to their instructional or research needs. For a description of services offered, select a tab above.

Instructional Technology Technical Support

For instructional technology technical support, please contact via email: For additional information about Instructional Technology in the College of Visual and Performing Arts, select a tab above. View CVPA ITC Support Docs

Classroom Technology Technical Support

UNCG Information Technology Services (ITS) maintains classroom technology support. For assistance with technology equipment in the classroom press the help button located on the black box of every installed teaching station to speak with a member of ITS. Provide them with as detailed a description as possible and they will be able to assist you further to resolve your problem. View the ITS Classroom Technology – Support page.

CVPA Website Technical Support

Please see the website development information page for assistance with CVPA website requests.

Equipment Requests

A variety of equipment is made available to faculty for check out and temporary use as needed. Please email Daniel Rice with equipment needs.

Data Storage at UNCG

Please review the following policy concerning data classification and storage at UNCG:

Do you have a request that is not related to instructional technology? Please contact 6-Tech.

Instructional Continuity

In the event of an emergency closure, the following links to guides, in conjunction with all other resources on the CVPA Instructional Technology site, will assist CVPA faculty with instructional continuity. Please also review

Visit keepteaching.uncg.eduSupported Technology in the CVPA

Documents and Guides

Other Helpful Links

Instructional Design

The College of Visual and Performing Arts Instructional Technology Consultant provides faculty with resources for understanding and applying new and existing technologies in their instruction and learning environments. Individual consultations are provided and directed based on the needs of the faculty and instruction desired. Whether it is the creation of a new online offering or revision of an already developed online course, CVPA ITC services can assist.

Services include (but are not limited to):

  • Suggestions for general course design and workflow
  • Introduction to LMS and SLMS basic course application (using the CVPA Canvas Training Course)
  • Individual consultations for discipline-specific learning tools
  • Introduction to new learning tools based on discipline and need

Additional Resources

If you would like to request a consultation please follow the link below.

Request a Consultation

Course Review

The CVPA ITC can consult with faculty for review of their existing course. Depending on the needs of the instructor the following topics can be discussed and reviewed for an existing course (as well as a course that is currently under development) but are not limited to:

  • Quality Matters Check List
  • Review for Universal Design and Accessibility

Additional Resources

Request a Consultation

Individual Consultations

Individual consultations are provided for College of Visual and Performing Arts Faculty based on need within each of the Schools. Please contact Daniel Rice at if you wish to schedule an individual consultation. In your email, please provide a brief description of the technology you would like to discuss or have deomonstrated during your consultation. View supported technology in the CVPA.

Request a consultation

Group Settings

If you wish to schedule a group training or workshop please contact with a description of the topic you may wish to discuss or have demonstrated during the training. These types of trainings have worked well at the beginning of the academic year to serve as a refresher for existing technology or introduce newly adopted technology either by CVPA or the University. 

Other Training

ITS provides a rich training schedule throughout the academic year. View the ITS Workshop Schedule if you would like to attend a training session with ITS.

ITS Workshop Schedule

Online Teaching Policies: Office of the Provost

Additional Information