School of Music sunset


WebEx Now Available to Faculty

ITS has announced that Cisco’s WebEx is now available to faculty at UNCG. From the ITS announcement:

WebEx Training Center is UNCG’s new Synchronous Learning Management System (SLMS), and will replace the current SLMS (Blackboard Collaborate). Access to Blackboard Collaborate will end on 7/1/2016. Users who have recorded sessions in Blackboard Collaborate should convert and download them before this date.

This is an initial rollout of WebEx. Two other WebEx centers will become available to faculty and staff later this year, as plans and details are finalized.

Student access to WebEx Meeting Center will be provided through a separate environment at a later date. A separate announcement will be made when this environment is ready.

More information about WebEx, including support and training resources, is available at WebEx @ UNCG.

WebEx is an online collaboration suite web video conferencing solution that UNCG made available to faculty beginning in March 2016. The WebEx suite consists of four tools: Training Center, Meeting Center, Event Center, and Support Center. WebEx can be used as a stand alone video conferencing tool and also as an integrated tool within your Canvas courses.

Included below are support documents and documentation to aid in your use of WebEx. If you need additional support or wish to request a support document be added to this page, do not hesitate to contact Daniel Rice @


New Canvas Support Page

Faculty and Staff,

I have added a new Canvas support page to our Performing Arts Technology online resources. The new page,, includes support documentation I have curated to aid you in using Canvas in your teaching. I hope that you find this useful in your course development and implementation of Canvas in your instruction. Additional resources will be added regularly.

Again, visit the new Canvas Support page @ As always, our campus-wide LMS support pages are still found @ and the Performing Arts Technology resources can be found @

If you need additional assistance or wish to request a resource be added, do not hesitate to contact me –


Planned Downtime for Banner INB, UNCGenie, Password Resets, and Several Related Services

From ITS News @ UNCG:

Who: Users of services including Banner INB, UNCGenie, Password Reset, and ODS and Banner Reporting

What: Planned downtime for the following services:

  • Banner INB
  • UNCGenie
  • Self-Service Password Reset (SSPR)
  • Workflow
  • Banner security app
  • Appworx/UC4/Automic/Application Manager
  • Account creation and account status
  • Banner eProcurement
  • SciQuest
  • Nolijweb
  • Reporting from ODS and Banner (including UA Banner)

When: Saturday, March 5, 2016 5:30am until noon on Monday, March 7, 2016

Why: Information Technology Services (ITS) will implement multiple upgrades to Banner modules and to the ODS.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or



Free Canvas Webinars

Instructure is offering a week of free Canvas training sessions online. The webinars are completely free and offered February 22 – 26, 2016. Whether you are a veteran Canvas user, interested in diving in to Canvas course integration for the first time, or supplement your working knowledge of Canvas solutions, this is a great resource offered by Instructure – and it’s FREE!

View the webinar schedule here:

To view the training schedule and register for a webinar, you must have a Canvas Community account. Click the link above and choose when prompted (only if you are not already signed in to Canvas). If you don’t already have an account you will be required to register on the following screen.

As always, I am happy to help and you may contact me any time at


Performing Arts Website Planned Downtime

There will be planned downtime for Friday, January 29, 5:30am – 7:30am.

This will affect department website visitors on Friday, January 29, 5:30am – 7:30am. The site and all associated files, forms, and pages will not be accessible.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or or Daniel Rice.


Blackboard EOL

A reminder to faculty that Blackboard access will be turned off beginning January 31, 2016. After that point, no one will have access to Blackboard. The Provost and ITS announced the transition from Blackboard to Canvas in June 2014. You can view a timeline of the migration here. ITS has now stated that the transition is complete.

See more details about the transition from Blackboard Learn to Canvas and other services at

Assistance inquiries should be directed to either Daniel Rice (Performing Arts Instructional Technology Consultant) or 6-TECH at (336) 256-TECH (8324) or


Embed Content In Canvas Using

An effective way to serve many, or large, files to students in Canvas is by using within a page on your Canvas course. This guide outlines how to use to embed a directory within your Canvas course.

Step 1: Sign in to your UNCG Box account

Log in to your account using your UNCG credentials here:

Once you are logged in to Box, click “New”

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and then select “Folder”

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Name the folder so you can identify it with the content in which it contains for easy identification later.

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And click “Okay.”

Step 2: Upload your content

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Either drag and drop your files or use your computer’s file browser to select files.

Step 3: Make Content Accessible to Your Students

To allow your students access to your document in Box, hover over the row in which your file/folder is placed on the Box webpage. Click the “Share” button in the right margin of the same row. In the dialogue box that appears select “Enable Shared Link”
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Click “Invited People Only” (set by default) and then select “People in your company” to allow access to all of your students or manually add each name to the “Invite People” box above to limit access to only your students.

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Step 4: Access the Embed Code for your folder

While in your folder in Box, click on the three-dotted button to the right of your folder in Box and navigate to Sharing and then select “Embed Widget”

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Step 5: Configure your embed code.

Make the desired adjustments to how the embedded content will appear (color, view, sorting, etc.)

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Then select ALL of the embed code and copy to your clipboard (you may also click “Preview this embed” to see how this embedded material will look in your Canvas page).

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Step 6: Create New Page in Canvas

In Canvas, create a new page by selecting Pages in the left navigation of your canvas course, and then clicking “+ Page” in the upper right corner.

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Step 7: Embed your code

Name your new page in the top text box

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Then select “HTML Editor” in the top right of the page (just above the large text box)

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Once you have selected “HTML Editor” you will notice that you now have simply a blank box for inputting text. Paste your code here that you previously copied from Box.

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Step 8: Save and Publish

Click Save and Publish. Now you will see your directory within Canvas when navigating to this specific page in your course.

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Cross-Listing (combining) Courses In Canvas

Courses in Canvas contain one or more “Sections.” To view these sections click Settings (left navigation list) and click the “Sections” tab at the top of the page. This is an essential part of combining courses in canvas.

When combining courses, the courses are, in fact, “cross-listing” one Section into another course shell. In essence, one course section is removed from its current Canvas course and placed into a different parent course shell.

Follow these steps to combine courses in Canvas:

  1. Identify the course that will be the “parent” (typically the lower-number course is a good rule of thumb). The course SIS ID will be used in this process. Find the course SIS ID by navigating to “Settings” within the course and the SIS ID appears in the list of Course Details (the page that appears once “Settings” is clicked). The SIS ID is a three-segment ID formatted in this way: COURSE___######___#####. Copy this course ID to the clipboard.
  2. Now navigate to the course that you would like to combine with the parent (typically the higher number), and find the section that is contained within. To do this, click Settings and then on the resulting page click “Sections” at the top of the page then click on the blue link to the section.
  3. Once you’ve done this, you should see “Cross List this Section” at right, and clicking on that will bring up a popup.
  4. Paste the ID you copied in step 1 into the first field. Canvas will search for the parent course, and list it below. Click on it to select.
  5. Once you’ve confirmed, click the blue “Cross-List This Section” button in the popup. Repeat for any other course(s) you want to include in this combo, making sure to use the same parent Course ID each time.
  6. After cross-listing, some instructors opt to change their course name and course code to something that more accurately reflects the combination. For example, if you combined MUS 101-01 and MUS 101-02, you might change the course name and code to MUS 101-01/101-02, or simply MUS 101 instead.

Disable Notifications in Box

To the right of the folder for which you wish to disable notifications, click the button with three small dots:

Navigate to “Properties” and “Folder Settings” (by hovering). Click “Folder Settings”

Scroll to bottom of page to the “Email and Notifications” heading. Select how you would like, or not like, to be notified concerning interactions in this folder.
Ex. Deselect all checkboxes to remove all future notifications. Then click “Save” at the top of the page.