School of Music sunset


Canvas Service Latency

From ITS:

Canvas experienced latency issues, preventing users from being able to login from approximately 7:45-8:15pm. Canvas posted information about its service on its status page. Information Technology Services (ITS) will continue to monitor the situation, but it appears the problems are resolved at this time.

If you have questions or are still experiencing issues, please contact 6-TECH at (336) 256-TECH (8324) or


WebEx Training Sessions

ITS has scheduled several Intro to Webex workshops for the Fall 2018 semester. There will be two sessions online (via Webex) and one in-person. To register for a workshop visit this ITS page.

From ITS:
This workshop will prepare users to use Webex for meetings both within and independently from academic courses at UNCG. Topics covered will be account activation, accessing the Webex portal, scheduling meetings, and basic meeting hosting in both Webex Meetings and Webex Training. PLEASE BRING HEADPHONES! 


Please direct questions to:

Daniel E. Rice
Instructional Technology Consultant
College of Visual and Performing Arts | 100 McIver St |


WebEx – Mac OS Warning Message

MacOS users of WebEx may begin to see a warning message when opening a WebEx session.

Cause: Mac OS 10.13.4 is now starting to warn users about applications that use 32-bit architecture, instead of the preferred 64-bit.

Resolution: This is simply a warning message, and by clicking “OK” users can continue using Webex normally.

There is no cause for concern and will only affect users on Mac OS 10.13.4. This is an issue that Cisco acknowledges and is working to fix.

WebEx Screenshot


New Canvas Gradebook

Instructure has enabled a new Gradebook with added functionality and features. While faculty are able to access this new Gradebook, please note that the feature is still in beta. Faculty may enable the new Gradebook (follow the steps below) but note that Instructure may still adjust features before final release. This Gradebook will eventually replace the existing Gradebook. A transition date has not been set by UNCG ITS.

NOTE: You cannot switch back to the current Gradebook if you enable late policies or even manually adjust the labels in the Grade Detail Tray. Once you have done one of these two things, the feature option in the course will not allow you to return to the old Gradebook. Late policies do not transfer to the old Gradebook. In affected courses, the course-level feature option may take up to 1 hour to display the status change. If you currently use the gradebook export/import functions or treat ungraded as zero, it is recommended that you do NOT enable the new gradebook as these functions are not yet available.

Faculty will find the following new features:

  • Drag and drop columns; increase width of columns
  • New menus for settings and sorting options
  • Additional filtering options
  • Late and missing flags with automatic deduction policies
  • Grade detail tray which displays a grading summary by assignment and student

View the new Gradebook guide to assist you in the transition. Also visit the New Gradebook FAQ.

Enabling the new Gradebook

In your course, go to Settings – click the Feature Options tab – then click the toggle for New Gradebook.


UTLC Online Learning – Level One

The University Teaching and Learning Commons (UTLC) has opened registration for their Online Learning Level One, second Spring 2018 session and Summer 2018 session for faculty.

From UTLC:

Designing an online course can be a challenging process, but it does not have to be. That’s why we created Online Learning Level One. Together we can help you create a pedagogically-sound, technologically-strong online course for an upcoming semester.

This 8-week online course will give you guidance on how to start and complete the online course design process. A facilitator will give you feedback and suggestions every week of the course. After you register below, you will receive notification that you have a development site in your Canvas account. This development site is where you will create your online class.

This course has two upcoming start dates.

Second Session Spring 2018: March 12 – May 4
Let us help you get you ready to teach online this summer.
Register for Second Spring 2018 Session

Summer 2018 Session: June 4 – August 3
(Please note that no course work is due between July 2nd – 8th due to the July 4th holiday.)
Let us help you get ready to teach online during the 2018-2019 academic year.
Register for Summer 2018 Session


Arc Webcam Capture

Arc logoCVPA Faculty and Staff,

For those of you who use Arc, in the latest release, Instructure has enabled webcam capture for creating local video for use in the Arc Video Library. Read more about this new feature in the Arc Release Notes here. Please note that webcam capture is limited to the Chrome and Firefox browsers currently.

If you have additional questions please contact Daniel Rice,


Spring 2018 Webinar Series: UNCG Libraries

Two new series have been added to the Spring 2018 UNCG Libraries Webinar Series.

Use the links above for more information and to sign up for webinars.


Quality Matters workshop opportunity

Quality Matters workshop opportunity for online faculty:
UNCG Online is hosting the “Applying the Quality Matters Rubric” workshop in Bryan 209 on Friday, April 28 from 9am-4:30pm. If you teach online, you are invited to register for this exciting opportunity.
In this workshop, you will learn to identify and apply the Quality Matters principles and rubric to online course reviews. This workshop is the prerequisite to participating in the Peer Reviewer course, which is required to become a certified Quality Matters Peer Reviewer.
To register, please complete this form by Monday, April 10. Participation is limited to the first 25 to register.

MTD Server Outage

CVPA Faculty and Staff,

We are currently experiencing an outage with all directories hosted at (NOT our main website). This is a legacy server that we typically use for instruction resources as well as other database functions.

Many of you will not be affected by this, but if you do use any of the services located at please note that all are currently down.

This issue has been resolved: 1-11-17, 12:30 PM


Turnitin Training

CVPA Faculty,

Shawn Lowney, UNCG’s Turnitin representative, will offer Turnitin training Sept. 7 at 11:30 in Forney 112. If you are a user of Turnitin within Canvas, this is a great opportunity to learn about the new integration and review features offered by Turnitin.

If you would like to attend, please register for the workshop here (Links to an external site.), or copy and paste this URL into your browser address field: (Links to an external site.)


ONE – Concerto for Violin and Multimedia

ONE – Concerto for Violin and Multimedia

This performance is the result of a collaboration between School of Music, Theatre and Dance – UNCG, New World Symphony, Internet 2, and the Royal College of Music.

Co-commissioned by Internet 2 and The New World Symphony, ONE is an experimental short film that draws connections between architectural patterns, musical figures and natural disorder in a search for harmony.

The film first portrays modern cityscapes and utilizes rhythmic symmetries to build an unbalanced vision of space and to raise chaos. It then dives into matter and follows the stream of constant change of biological worlds to finally widen into a new composition of space, light and color.

The Performance took place at the New World Center in Miami, Florida on March 22nd, 2016. The solo violinist, Fabian Lopez performed via the audio visual streaming system LOLA from the University of North Carolina Greensboro more than 800 miles away.

Original Music composed and conducted by Mike Ladouceur
Directed by Aurélien Krieger & Marco Jemolo
Produced by Aurélien Krieger
Cinematography & Editing by Marco Jemolo

Fabian Lopez – Solo Violin

Lisa Husseini – Flute
Trey Bradshaw – Flute
Kristin Kall – Oboe
Zachary Manzi – Clarinet
Darren Hicks – Bassoon
Tanner Schapper – Horn
Brian Sayre – Percussion
Michael Linville – Harp
Lauren Densinger – Violin
Cynthia Burton – Violin
Hye Jin Koh – Violin
Thomas Johnson – Violin
Mateja Kalajian – Violin
Joohyun Lee – Violin
Helen Hess – Viola
Andrew Francois – Viola
Esther Nahm – Viola
Thomas Carpenter – Cello
Laura Jacyna – Cello
Tim Dilenschneider – Double Bass
Andrew Chilcote – Double Bass
Michael Fuller – Double Bass

Nick Harding – Mixing Engineer for recording

With special thanks to:
The New World Symphony (NWS)
Internet 2
The University of North Carolina Greensboro (UNCG)
The Royal College of Music (RCM)
Justin Trieger – Director of New Media and Distance Education (NWS)
John Henry Dale – Assistant Technical Director for Distance Education (NWS)
Roberto Toledo – Director of Audio Services (NWS)
Cody Engstrom – Audio Engineer Fellow (NWS)
Dennis Hopson – Audio Technician (UNCG)
Daniel Rice – Performing Arts Instructional Technology Consultant (UNCG)
Matthew Libera – Application Administrator (UNCG)
Matt Parkin – Head of Studios (RCM)
Tania Lisboa – Centre for Performance Science (RCM)


LOLA Performance at UNCG

On Tuesday, March 22 the LOLA project (LOw LAtency audio and visual streaming system) at UNCG and the SMTD will be featured as part of the 2016 Network Performing Arts Production Workshop hosted by the New World Symphony in Miami, FL.

As part of the workshop, a live LOLA performance will take place at 10:30 AM in the recital hall at UNCG. Fabian Lopez will be featured as the remote performer at UNCG with select NWS performers accompanying at the workshop in Miami, FL. Streamed live.

Composer Mike Ladoucer and London-based Interaction Designer, Media Art Producer, Aurélien Krieger will share the experience and challenges of creating the work to be performed, “The Infinite Bridge.” The theatrical piece includes three sites in its execution, blending musical cultures and blurring the lines of traditional performance.

For more information on LOLA @ UNCG, please view our LOLA information page.