UNCG Libraries Online Orientations

For the second year, UNCG Libraries Research, Outreach, and Instruction is running a series of 30 minute, online orientations through Webex Meetings for UNCG instructors/staff, graduate students, and undergraduates. When participants complete a quick evaluation they have the chance of winning a $25 gift card to Barnes & Noble.

Each flyer has time slots and sign up links:

*Note that the undergraduate session is in September to provide time to start their programs.

Canvas Studio (formerly Canvas Arc)

Canvas Studio is a communication tool that allows instructors and students to actively collaborate through video and audio media. Canvas Studio is not enabled in your course by default. To request that Studio be enabled, contact 6-tech. The following information was adapted for UNCG from Instructure Canvas Guides

The Canvas Studio user interface provides an interactive video tool that allows students and instructors to comment directly within video that is uploaded by the instructor or student. Comments are time stamped and appear when the corresponding time stamp occurs in the video. Comments are also curated by timestamp below the video in a comment stream.

Canvas Studio can be easily integrated with Canvas within the rich text editor within Assignments, Discussions, and Pages.

Currently, media uploaded to Canvas Studio does not count against the course or instructor storage quota at UNCG.


Instructors have access to analytics that display individual usage statistics for each student including the following data:

  • Media viewed
  • Length of view
  • When viewing was terminated

Accessing Canvas Studio in your Canvas Course

Instructors can access their media using the Canvas Studio course navigation link and also have the ability to add Studio media using the rich content editor in Assignments, Discussions, and Pages. More information on using Canvas Studio in the rich content editor can be found here.

Some media access points to consider:

  • Student-uploaded media is not considered to be “owned” by the student account that uploaded it. A copy of the media is made for the course instructor to manage.
  • Embedding media can be done with or without commenting enabled.
  • After media is embedded, the instructor can then manage all media settings and functionality.
  • Instructors can manage comments in all course media; in groups, users can only manage their own comments.
  • Existing comments in embedded media are not included in course copies.
  • View all of the course Studio media by using the Canvas Studio course navigation link

Quick Links: Canvas Studio Guides


Canvas and Studio



Importing Course Content in Canvas

You can copy course content such as assignments, modules, pages, and discussions from previous Canvas courses into existing courses. You only have access to copy content from current or previous courses in which you are an enrolled user.


  • Course imports may not include all content. For more details, please see the import content section in the Canvas Basics Guide.
  • Importing a course more than once may have unintended consequences. If you import content into a new course, edit the content in the new course, and later import the previous content again, the imported content will override the existing content.
  • You can only copy content from a course that you can currently access. This includes any past or future courses that allow instructor access outside active term dates.

View Instructure guide on importing course content. If you are a faculty member that needs access to another faculty members’ course content for importing, and have been granted permission by that faculty member to use their course content, please contact the CVPA ITC for assistance.


“Undeleting” in Canvas


Canvas currently provides a feature that allows instructors to “undelete” course content that has been recently deleted.

To restore deleted content follow these steps:

  1. Navigate to the course in which you need to restore deleted content
  2. In the address (URL) box of your browser, note that the address of your course is course number) with the “your course number” being an actual number.
  3. Following the course number in the address, add a forward slash followed by the word “undelete.” Your address should then look something like
  4. When navigating to this URL you will be presented with all course material that has been deleted. Simply restore deleted content by pressing the “restore” button next to deleted content you wish to restore.
    Canvas screen shot

Cross-listing in Canvas

Cross-listing allows you to move section enrollments from individual courses and combine them into one course. This feature is helpful for instructors who teach several sections of the same course and only want to manage course data in one location. Instructors can allow students to view users in other sections or limit them to only view users in the same section. Section names do not change when they are cross-listed; the section is just moved to another course. The following information was adapted for UNCG from Instructure Canvas Guides.

Cross-listing should be done while courses are unpublished. Coursework is retained with the course, not with the section enrollments, so if a published course is cross-listed, all cross-listed enrollments will lose any associated assignment submissions and grades.

Courses in Canvas contain one or more “Sections.” To view these sections click Settings (left navigation list) and click the “Sections” tab at the top of the page.

When combining courses, the courses are, in fact, “cross-listing” one Section into another course shell. In essence, one course section is removed from its current Canvas course and placed into a different parent course shell.

Follow the steps below to cross-list a section in Canvas:

  1. Identify the course that will be the “parent” (typically the lower-number course is a good rule of thumb). The course SIS ID will be used in this process. Find the course SIS ID by navigating to “Settings” within the course and the SIS ID appears in the list of Course Details (the page that appears once “Settings” is clicked). The SIS ID is a three-segment ID formatted in this way: COURSE___######___#####. Copy this course ID to the clipboard.
    screen shot of Canvas
  2. Next navigate to the course that you would like to combine with the parent (typically the higher number), and find the section that is contained within. To do this, click Settings and then on the resulting page click “Sections” at the top of the page then click on the blue link to the section.
    Screen shot of Canvas

  3. Once you’ve done this, you should see “Cross List this Section” at right, and clicking on that will bring up a popup.
    Canvas screenshot

  4. Paste the ID you copied in step 1 into the first field. Canvas will search for the parent course, and list it below. Click on it to select.
    Canvas screenshot

  5. Once you’ve confirmed, click the blue “Cross-List This Section” button in the popup. Repeat for any other course(s) you want to include in this combo, making sure to use the same parent Course ID each time.
  6. After cross-listing, some instructors opt to change their course name and course code to something that more accurately reflects the combination. For example, if you combined MUS 101-01 and MUS 101-02, you might change the course name and code to MUS 101-01/101-02, or simply MUS 101 instead.

More information about cross-listing courses can be found here.


Data Storage and Data Classification at UNCG

As we approach the Fall semester, please take a moment to review Data Storage Requirements and Data Classification Policy at UNCG.

From ITS:

Business, academic, and research data are subject to the university’s Data Classification Policy which defines four classes of data with respect to risk: High, Moderate, Low, and Minimal. It is important that data are properly classified and only stored on appropriate services.

If you work with High, Moderate or Low Risk data, you are responsible for using an approved storage service for the class of data you are working with. (If the data files fall into the Minimal Risk class, e.g., general business docs, then you can choose any of the available storage options.)

Data Stewards are responsible for assigning data classifications to particular categories of data. If you are unsure of the the correct storage service/location for the data you are working with, you should always ask the appropriate Data Steward.

View tables that list approved storage solutions by classification level:


UNCG Online Launches New Accessibility Website

accessibility logoUNC Greensboro invites you to visit its new website, This website will serve as a hub for web accessibility support services and educational resources for faculty, staff and students.

Within the site, you will find detailed, practical how-to guides for making various types of online content accessible, checking existing materials for accessibility, and useful resources such as a syllabus statement about accessibility. You will also find forms for requesting assistance and ordering captions, as well as relevant laws, guidelines, concepts, and on-campus resources and contacts.

This website reflects UNC Greensboro’s commitment to accessibility. For questions and/or feedback regarding the site, or to schedule a session to learn about the site’s key features, contact UNCG Accessibility Coordinator Melanie Eley at



Quality Matters Workshop Invitation

You are invited to participate in the “Applying the Quality Matters Rubric” face-to-face, 1-day workshop at UNCG, which will be taught by certified Quality Matters instructor Dr. Racheal Brooks of NCCU.  In this workshop, you will learn to apply the Quality Matters principles and rubric to online courses.

Cost: Free, with lunch provided
UNCG Online has organized this workshop for UNCG faculty and staff. The Quality Matters workbook, handouts, and lunch will be provided. There is no cost to you.

Who: UNCG faculty and staff, especially those involved in online courses. Limited to 30 participants.

When: 9am-4:30pm on Friday, April 12

Where: Bryan 209 computer lab

Register on by April 1. Please use these registration instructions.

When registering, you will see multiple sessions scheduled; be sure to select the one dated “04/12/2019” to be held at the University of North Carolina at Greensboro as shown below.

Screen Shot 2019-02-26 at 11.55.58 AM.png

Additionally, if the institution is listed more than once in the system, you must ensure your affiliation is with “University of North Carolina at Greensboro” and not “UNCG.” Otherwise, you will not see the training listed.


Spring 2019 Webinar Series

The Spring 2019 webinar series for “Online Learning & Innovation” and “Research & Application” have been scheduled.  These are 30 minute webinars, recorded in Webex Meetings, on online learning and library topics of interest to UNCG faculty, staff, and graduate students.
Webinar series libguide:
  • Graphic Design and Canvas: January 15th 10am
  • Embedding Google Slides in Canvas: February 12th at 1pm
  • Universal Design for Learning: the basics, March 13th at 11am
  • Library Online Tutorials and Research for Students and Instructors, April 4th at 11am
  • Sage Research Methods, January 17th at 1pm
  • Digitalia: ebooks and streaming film, February 13th at 12:30pm
  • OpenRefine: free tool for messy data, March 13th at 1pm
  • Researching with Digital Archives, March 19th at 11am

Turnitin Feedback Studio Training

The Customer Success Consultant at Turnitin will be providing Feedback Studio training for UNCG this Wednesday, September 19th at 10:30am. If you are a current Turnitin user or are interested in learning about Turnitin, please use the registration link below:

If you have not used Turnitin and would like to know more, visit the general information site here or contact me at

See the latest CVPA tech news here.


Upgrades to Webex for All UNCG Users

ITS has rolled out several upgrades to Webex services for all users at UNCG.

From ITS

We are excited to announce some upcoming enhancements to the UNCG Webex experience! As of September 12 , many new features will be available to faculty, staff, and students, including toll call-in for all sessions, unlimited recording storage in Webex, support for the Webex Web App (including meeting access for Chrome OS users), and more.

Naming and Branding

In a previous update, Cisco rolled out changes to naming. “WebEx” is now “Webex” – no more capital E. And, each Webex platform no longer contains the “Center” term – Webex Meeting Center became Webex Meetings, and so forth. These changes took effect in late July 2018.

Unified Environment

Previously, students accessed Webex via an entirely separate URL and platform from faculty and staff ( vs. Now, all users (faculty, staff, and students) will access Webex at the same URL – (or The old Webex environment for students has been retired.

As such, there is no longer the need for any users to opt-in to the Webex service. All faculty, staff, and students will be given accounts in Webex automatically, in a manner similar to other UNCG services (like Google and Canvas).

Toll Call-In

All Webex sessions will now include the option for users to call in to the audio conference via telephone, instead of via computer (VoIP). While VoIP will still provide the best quality connection, this additional option will provide more flexibility for users who do not have reliable Internet connections, but still need to join their Webex sessions.

All new Webex sessions created on or after today will utilize toll call-in. Any existing Webex sessions (scheduled prior to today) will perform with the same feature set with which they were set up (meaning no call-in). To utilize toll call-in on previously-scheduled sessions, users should delete and re-schedule the sessions (if using Webex in Canvas), or edit the session and use Webex Audio instead of VoIP Only (if using Webex directly via the web portal).

Webex Web App

Sessions conducted with Webex Meetings or Webex Events may now leverage the new Webex Web App, which is an alternate method for joining the session directly from a supported web browser. The “traditional” client-based Webex platform will continue to be available, and will provide the most feature-rich Webex experience, but the Web App offers a slimmer, more modern option for users who do not need the “advanced” features of Webex. The Web App does not require users to download a plugin at all, and can perform most basic Webex functions – including audio and video conferencing, content sharing, chat, and more – directly in the web browser.

Since the Webex Web App allows users to join directly from a web browser, this additionally allows users who are on Chrome OS devices (Chromebooks, for example) to join Webex sessions.

For full documentation on the Webex Web App, visit the following links:

Enhanced Webex Experience for Student Hosts

The old Webex experience for student hosts provided access to a simplified version of the Webex Meetings platform – meetings were limited to 8 users, and recording was only possible on a Windows computer, to the local hard drive (WRF format).

The new Webex experience for student hosts will match the experience for faculty and staff hosts, providing them access to the full, robust feature set of every Webex platform. Students will gain access to new platforms (Webex Training, Webex Events, and Webex Support), and enjoy new features such as increased attendee capacity (1000 participants), network-based recording (ARF format), and telephone dial-in.

SIP URI Device Dialing

Webex sessions can now include devices that support the SIP URI standard. This includes Cisco conferencing devices like the Room Kit, or Webex Board, but supports any device that is SIP-capable (many Android devices and soft phones can do this as well).

This feature will allow UNCG users to potentially expand the Webex experience beyond computers and mobile devices.

Modern View Web Interface Availability

When scheduling/managing Webex sessions directly at, users now have the option to enable the “Modern View” interface. Modern View is a different layout for the Webex web portal, which aims to reorganize the web page for better efficiency and clarity.

This is the first step of UNCG’s gradual roll-out of this feature – Modern View is now available for all users as an opt-in feature, which can be reverted at any time. At a later date, Modern View will become the default, with a fallback to Classic View still available. Finally, Modern View will eventually replace the Classic View entirely.


Turnitin Service Alert

If you are a user of Turnitin you may have experienced a disruption this morning:

Service update

You might have experienced intermittent issues caused by a service disruption affecting the performance of Turnitin and TurnitinUK.

When did this happen?

PDT August 29th 01:13 – 03:15

BST August 29th 09:13– 11:15

AEST August 29th 18:13– 20:15

Issue now resolved.