Supported Technology

A wide array of technology tools are supported by the CVPA technology staff. Below are the most common support documents requested by our faculty and staff in the CVPA. More will be added as needed.

For a complete list of available software at UNCG, view the ITS Available Software page. Please note that not all applications listed on the ITS Available Software page are supported in the CVPA.

Canvas

Canvas GuidesCVPA Canvas Quick Guide
Instructure’s Canvas is the learning management system (LMS) UNCG faculty use for deploying online course resources and instruction. The following materials are intended for use by faculty in the College of Visual and Performing Arts when creating, managing, and implementing Canvas into their online learning and teaching solutions.

Links & Additional Tools

• Canvas Studio
• Undelete in Canvas
• Cross-listing Courses
• Canvas Training Videos
• Canvas Instructor Training Videos
• Canvas Instructor Tour
• Canvas Student Training Videos
• Canvas Student Tour

Student Canvas Guides

These guides are a great place to start if you have questions about navigating Canvas as a student for the first time or you wish to brush up your knowledge as a student user. Technical issues for students may be reported to 6-TECH by calling (336) 256-TECH (8324), or emailing [email protected].

Quick Reference Videos

• Calendar (Students)
• Discussions (Students)
• Grades (Students)
• Assignments Overview (Students)
• Files (Students)
• Quizzes (Students)
• Canvas Overview (Students)
• Canvas Help Resources (All Users)
• User Settings and Profile Picture (All Users)
• Rich Content Editor (All Users)
• Notification Preferences (All Users)
• Communication (Students)

Microsoft 365 Transition

Information about the upcoming transition to Microsoft 365 can be found at technologyinitiatives.uncg.edu and contains an FAQ page as well as a way to submit questions about the transition. As CVPA staff, faculty, and admin have questions about these new initiatives, I would encourage you to visit technologyinitiatives.uncg.edu often for updates and submit your questions using the tool on that site.

Faculty and staff training will become available as the transition begins during the Spring 2023 semester. The following resources may be helpful as we begin the transition and while UNCG-specific documentation is still being developed:

• Documentation: Teams Help and Learning
• Training: Microsoft Video Training
• Accessibility: Configure Microsoft Teams meetings and calls for inclusion
• Request Form: Create a Team
• Microsoft 365 Learning and Support
• Microsoft Learn
• Microsoft 365 YouTube Channel